Appointment Reminder Campaigns
In this article we will show you how to setup an Appointment Reminder Campaign.
When using your apps internal booking system, you can create a trigger that adds your confirmed appointment to a campaign you setup to provide reminders.
You can use either SMS (preferred) or Email. In our example, we will use SMS.
To begin, make sure that "Allow Multiple" and "Stop on Response" are turned off (1) as you will want the campaign to continue should someone respond to the campaign.
When setting up your reminder, make sure you set the time to "before" (2). It is defaulted to "after".
Navigate to Triggers > Create an "Appointment" trigger > Set the action to "Add to Campaign" and choose your campaign.
Your appointment reminders are now set.